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FAQs - Single View HD Decoder

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HD High Definition
Single View HD Decoder
DStv Explora
HD PVR Decoder
Change of Decoder Ownership
FAQs
Payment
Troubleshooting
Channels and Packages
XtraView
French Addon Reshuffling
Decoders and Equipment
Software

What do I Get?
What are the different channel group environments on the DStv HD Decoder?
How Do I change aspect ratio on the DStv HD Decoder?
How do I set up channel groups (favourite channels) on the DStv HD Decoder?
How do I access DMX or the radio channels on the DStv HD Decoder?
How do I check the signal quality on my DStv HD Decoder?
Can I connect my DStv HD Decoder to the satellite wall outlet provided by my complex?
Is the DStv HD Decoder XtraView compatible?
I am using a communal dish. Can I use the DStv HD Decoder?
Do I need a new smartcard?
My DStv HD Decoder doesn't have information in the TV Guide and / or the interactive services are not working.
What is the name of the new PVR decoder?
Can I just 'plug and play' the new DStv HD single view decoder into my existing set up where I have an SD single view decoder?
Can I do the XtraView set up of the DStv HD Decoder on my own?
Will I need a new TV to work with the DStv HD Decoder? Does the DStv HD Decoder only work with HD TV's?
Is the DStv HD Decoder a dual view decoder?
Are subtitles available on the DStv HD Decoder, and on which channels?
How do I activate subtitles on the DStv HD Decoder?
Can I swop my existing single view decoder for the DStv HD decoder?

My DStv HD Decoder doesn't have information in the TV Guide and / or the interactive services are not working.

Your installation might be faulty. Please contact a MultiChoice accredited installer

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