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São Tomé and Príncipe
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FAQs - Troubleshooting
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Why does rain affect my reception?
How do I activate widescreen format on my decoder to ensure I have the correct settings on my widescreen television set?
There is no sound on any DStv service
Some of the picture colours are missing
There is a different soundtrack to the picture
The TV screen is blank, but I hear music
There is no sound on certain DStv services
The decoder displays a channel number but the TV is blank
How do I rescan my decoder?
What is the frequency of solar outages?
What is a solar outage?
The TV channel used for DStv is 'snowy'
I struggled to get through to the call centre. How else can I get in touch / Manage my account?
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