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Why does rain affect my reception?
How do I activate widescreen format on my decoder to ensure I have the correct settings on my widescreen television set?
There is no sound on any DStv service
Some of the picture colours are missing
There is a different soundtrack to the picture
The TV screen is blank, but I hear music
There is no sound on certain DStv services
The decoder displays a channel number but the TV is blank
How do I rescan my decoder?
What is the frequency of solar outages?
What is a solar outage?
The TV channel used for DStv is 'snowy'
I struggled to get through to the call centre. How else can I get in touch / Manage my account?

There is no sound on certain DStv services

Reboot your decoder (ie. Switch it off and on again at the wall). If the problem persists call your nearest MultiChoice Contact Centre.

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