FAQs - FAQs
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- Who can get DStv Thanks rewards and who can’t?
- Do I need to adjust my decoder to access these extra sports channels?
- I’m not getting the rewards even though I qualify. What do I do?
- Why are GOtv customers receiving access to channels and airtime, but DStv customers are only receiving access to channels?
- Will the rewards change from time to time, or will there be more rewards to look forward to?
- Why is the channel being opened?
- When will customers have access to Crime + Investigation Channel?
- What other programming can Compact customers look forward to on C+I?
- Do I need to register to get access to the channels?
- I’m a DStv Family/Access customer – why is this open window viewing period not available to my package?
- How do I start getting my extra sport, and how long will I have access to these rewards?
- What sports channels will be part of these rewards and will customers on different bouquets have access to different sports channels?
- What happens when the one week of complimentary sports channels ends?
- Will I have to pay extra to watch these extra sports channels, or will they affect the price of my DStv?
- What is so special about sports channels on Compact and Premium?
- Why is the complimentary sport upgrade only for a week?
- What will happen to my package once the complimentary week’s viewing ends?
- I have Xtra view in my house, can I watch the upgrade package on that decoder too?
What is so special about sports channels on Compact and Premium?
DStv Compact offers customers access to the best football leagues in the world – The Premier League and La Liga.
DStv Premium delivers a total sports experience through multiple HD capable channels to enjoy a wide variety of sport including:
• Rugby: Vodacom Super Rugby; Sevens World Series;
• Cycling: Tour de France, UCI Track Champs, Cape Epic;
• Golf: PGA Tour, European Tour and Sunshine Tour;
• Tennis: All the Majors, ATP Tour, WTA Tour;
• Athletics: World Indoor Championships, Major marathons;
• Cricket: ICC World T20, IPL, SA/England/India;
• Motorsport: F1, Superbikes, MotoGP, NASCAR, Indycar;
• Football: The Premier League, La Liga;
• As well as the best International Boxing tournaments in the world.
DStv Compact and Compact Plus customers who continue to pay on time will also get an opportunity to watch the UEFA Euro 2020 Championship, UEFA Euro 2020 Qualifiers, European qualifiers for the 2022 FIFA World Cup in Qatar and more exciting football events on DStv; through their ONE WEEK rewards.
