Menu

TV Guide
- Back to Main
- TV Guide
- What's On
- Shows
  - Back to TV Guide
  - Shows
  - Billions
  - The Oath
  - Westworld
  - Jara
- Recommended
- M-Net
  - Back to TV Guide
  - M-Net
  - AfricaMagic
  - M-Net
  - 1 Magic
Watch
- Back to Main
- Watch
- SuperSport
- BoxOffice
- Video
Get DStv
Service
Thanks

Equatorial Guinea

São Tomé and Príncipe

Support
FAQs

Experience our new website! Our aim is to create awesome experience for you & your family.

FAQs - FAQs

Categories

Type more than 3 characters to search No results found

Loading, please wait.

HD High Definition
Single View HD Decoder
DStv Explora
HD PVR Decoder
Change of Decoder Ownership
FAQs
Payment
Troubleshooting
Channels and Packages
XtraView
French Addon Reshuffling
Decoders and Equipment
Software

Who can get DStv Thanks rewards and who can’t?
Do I need to adjust my decoder to access these extra sports channels?
I’m not getting the rewards even though I qualify. What do I do?
Why are GOtv customers receiving access to channels and airtime, but DStv customers are only receiving access to channels?
Will the rewards change from time to time, or will there be more rewards to look forward to?
Why is the channel being opened?
When will customers have access to Crime + Investigation Channel?
What other programming can Compact customers look forward to on C+I?
Do I need to register to get access to the channels?
I’m a DStv Family/Access customer – why is this open window viewing period not available to my package?
How do I start getting my extra sport, and how long will I have access to these rewards?
What sports channels will be part of these rewards and will customers on different bouquets have access to different sports channels?
What happens when the one week of complimentary sports channels ends?
Will I have to pay extra to watch these extra sports channels, or will they affect the price of my DStv?
What is so special about sports channels on Compact and Premium?
Why is the complimentary sport upgrade only for a week?
What will happen to my package once the complimentary week’s viewing ends?
I have Xtra view in my house, can I watch the upgrade package on that decoder too?

I have Xtra view in my house, can I watch the upgrade package on that decoder too?

No, the benefit of upgraded package will only be available to your primary decoder.

Fix Error Codes from the comfort of your own home
FIX ERRORS
Pay for your own subscription or pay for someone else
MAKE A PAYMENT
Find out where you can make a payment for your subscription
HOW TO PAY
Login to manage your account details or view your balance
MY ACCOUNT
Upgrade or change your package effortlessly
CHANGE PACKAGE
Find out more about our available packages and devices
OUR PRODUCTS
Find an DStv installer near you at the click of the a button
INSTALLERS
Find more info about Self Service including FAQs or 'How To' videos
SUPPORT
Get more info on how you can get a hold of us
CONTACT
Stay-up-to-date on all you need to know about Self Service
ARTICLES

© MultiChoice Africa

Cookies Policy
Privacy Policy
PO Ts and Cs
Term Sheet
Terms & Conditions
Subscriber Terms & Conditions

Signing you in, please wait.